Refund and Cancellation Policy

Thank you for choosing DigitalCode Softech. We strive to provide high-quality software and services. To ensure clarity and transparency, we have established the following refund and cancellation policy. By using our software or services, you agree to these terms.

Refund Policy

Eligibility for Refunds

One-Time Purchases: If you have purchased a one-time license and are dissatisfied within 10 days of purchase, you may request a refund. This is subject to our review and approval.

Trial Period: If you are within the trial period, you are eligible for a full refund if you cancel your subscription before the trial period ends.

Subscription-Based Purchases: For subscriptions purchased, you are entitled to a refund if you cancel within [10] days of the initial purchase. Refunds will be issued for the unused portion of the subscription term.

Refund Process

  • To request a refund, please contact our support team at [support email] with your purchase details and reason for the refund.
  • Refunds will be processed within 15 business days of receiving your request. The funds will be returned to the original payment method used during the purchase.

Non-Refundable Situations

  • No refunds will be provided for services rendered or for products purchased beyond the 15-day refund period.
  • We do not offer refunds for software that has been altered or modified by the user.
  • Refunds are not available for transactions involving in-app purchases or downloadable content.

Cancellation Policy

Cancellation of Subscriptions

  • You may cancel your subscription at any time through your account settings or by contacting our support team at [support email].
  • Upon cancellation, your subscription will continue until the end of the current billing cycle. No further charges will be applied after the cancellation date.

Cancellation of Services

  • For cancellations of professional services or custom software development, please provide a written notice at least 10 days prior to the scheduled start date or within 10 days of the service request.
  • Cancellations made after this period may incur a cancellation fee or forfeiture of any prepaid amounts.

Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed of any changes.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

Digitalcode Softech Pvt. Ltd.
Ganeshnagar, Chintal, Hyderabad,
Telangana-500055.
support@digitalcodesoftech.com
+91 93987 87323